Disclaimer

This Website is operated in accordance with:

• Digital Personal Data Protection (DPDP) Act, 2023 (primary Indian data protection law)
• India IT Act 2000, SPDI Rules 2011
• DGCA Civil Aviation Requirements, Aircraft Act 1934, Dangerous Goods Rules 2003
• Consumer Protection Act 2019
• GDPR, UK-GDPR, CCPA, and e-privacy directives

All services, communications, and data processing comply with these regulatory frameworks.

1A.1 Your Data Protection Rights

Under the Digital Personal Data Protection (DPDP) Act, 2023, you have the following rights:

1A.2 Data Processing Transparency

We process your data transparently and only for stated purposes (flight booking, payment processing, regulatory compliance, customer support). For complete details on how we collect, use, and protect your data, see our Privacy Policy and Cookie Policy.

1A.3 No Liability for Data Sharing Mandated by Law

When data sharing is required by law (e.g., DGCA passenger manifests, tax reporting, law enforcement requests), Trans Bharat Aviation is not liable for such legally mandated disclosures. We will notify you of such sharing unless legally prohibited from doing so.

All content on this Website is provided for general informational purposes only. No information constitutes legal, technical, operational, or safety advice. Reliance on the Website is at your own risk.

• Aviation services, flight schedules, and operational details shown on the Website are subject to DGCA mandates, technical feasibility, weather limitations, force majeure (including airspace restrictions, strikes, regulatory actions), and may change without notice.
• Trans Bharat Aviation reserves discretion to amend or cancel any flight or service due to safety, regulatory, or operational reasons.
• Passenger boarding, weight, baggage, and conduct policies strictly follow DGCA and Aircraft Act regulations.
• Final decisions regarding safety, offloading, or denial of boarding rest with TBA in accordance with regulatory standards.

All pricing, quotes, and service availability displayed on the Website are subject to change without notice. Prices provided on the Website or generated via online tools are estimates only and may vary based on final flight duration, aircraft availability, fuel surcharges, government taxation, and specific customer requirements. Final booking costs will be confirmed only at the time of formal invoicing or ticket issuance.

Trans Bharat Aviation does not guarantee uninterrupted availability, accuracy, completeness, or reliability of website information. Service interruptions, data errors, technical faults, or downtime may occur beyond our control. Updates are made regularly; however, operational changes may supersede published details.

• External websites and embedded content linked through this Website are not controlled by Trans Bharat Aviation.
• We disclaim liability for any damages, losses, or infection risks arising from third-party sites, including malware, unauthorized data use, or payment gateway errors.
• Payment transactions are completed via PCI-DSS-certified third-party gateways.

7.1 Cookie Usage

This Website uses cookies and similar technologies to:

• Authenticate users and manage sessions (necessary cookies)
• Analyze website traffic and user behavior (analytics cookies)
• Remember your preferences and personalization (functional cookies)
• Deliver targeted advertising (advertising/targeting cookies)

7.2 Consent & Control (DPDP Section 5(1))

• Necessary cookies: Set by default without consent required.
• Analytics, Functional, and Advertising cookies: OFF by default — you must explicitly opt-in via our cookie consent banner.
• You can manage preferences anytime via Cookie Settings.
• You can withdraw cookie consent at any time.

7.3 Your Tracking Rights (DPDP Section 10(f))

You have the right to:

• Know what tracking technologies we use
• Opt-out of analytics and advertising cookies
• Request not to be tracked or profiled
• Withdraw tracking consent anytime

7.4 Data Security

We prioritize the security and confidentiality of your personal data. Our systems utilize:

• Industry-standard encryption for data in transit (HTTPS/TLS) and at rest (AES-256)
• Regular vulnerability assessments and penetration testing
• Strict access controls (authentication, authorization, role-based access)
• PCI-DSS compliance for payment data
• Breach notification procedures (DPDP Section 9)

7.5 Third-Party Services

We use third-party tools for analytics (Google Analytics) and payments (Razorpay, PhonePe, PayPal). These third parties have their own privacy policies. For details on how we share data with third parties, see Section 5 of our Privacy Policy.

8.1 No Warranties

All Website content, products, and services are provided “as is” and “as available”, without warranties of any kind, either express or implied. Trans Bharat Aviation and its partners disclaim all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or timeliness of information

No advice, statement, or information on this Website constitutes legal, medical, or technical advice.

8.2 Limitation of Liability

Under no circumstances shall Trans Bharat Aviation be liable for direct, indirect, incidental, or consequential damages resulting from:

• Use or inability to use this Website or services
• Delays, cancellations, or flight changes
• Regulatory actions or DGCA mandates
• Force majeure events (weather, strikes, airspace closures)
• Passenger conduct or safety violations
• Data loss or technical errors
• Third-party services or payment gateway failures

Even if Trans Bharat Aviation has been advised of the possibility of such damages.

8.3 Exception – Non-Excludable Liability

Nothing in this Disclaimer shall limit or exclude liability for:

• Death or personal injury caused by our negligence
• Fraudulent misrepresentation
• Violation of consumer rights under the Consumer Protection Act 2019
• Violations of the Digital Personal Data Protection (DPDP) Act, 2023
• Any liability that cannot be excluded under applicable law

8A.1 Breach Notification

In the event of a data breach that impacts your rights or privacy under the DPDP Act, 2023:

• We will notify you within a reasonable timeframe via email or website notice
• We will notify authorities (regulatory bodies) as required by law

8A.2 Security Incident Response

Our incident response procedures include immediate containment, forensic investigation, notification to affected data principals within 72 hours (where practicable), documentation, and cooperation with authorities.

By using this Website, you agree to indemnify, defend, and hold harmless Trans Bharat Aviation, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees and costs) arising out of or in any way connected with:

• Your access to or use of the Website and its services;
• Your violation of this Disclaimer or applicable laws;
• Your infringement of any third-party rights, including intellectual property or privacy rights.

10.1 Verification Responsibility

Users must verify all aviation, booking, and safety details with Trans Bharat Aviation before relying on Website information. Decisions made based on Website content are at user’s sole risk.

10.2 Age Restrictions & Parental Consent

This website and our services are intended for individuals aged 18 or above. If you are under 18:

• Use of this website must be supervised by a parent or legal guardian
• Any booking must be made by or with explicit consent of a parent/guardian

10.3 User Code of Conduct

By using this Website, you agree to provide accurate information, comply with laws, respect intellectual property, and not engage in fraudulent behavior.

Trans Bharat Aviation may amend this Disclaimer and Website policies at any time. The latest version applies from the published date listed above.

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation within 30 days. If unresolved, disputes shall be subject to arbitration under the Arbitration and Conciliation Act, 1996, with seat of arbitration in New Delhi, India.

13.1 Consumer Protection

Nothing in this Disclaimer shall exclude or limit your statutory rights as a consumer under the Consumer Protection Act 2019 or other applicable laws.

13.2 Data Protection Complaints

If you are dissatisfied with our response to your data protection concern, you have the right to lodge a complaint with:

13.3 Language & Accessibility

If you require this Disclaimer in another Indian language or in an accessible format, please contact us at infotransbharat@gmail.com.

• Privacy Policy
• Terms & Conditions
• Refund Policy