This Frequently Asked Questions (FAQ) section provides clear and comprehensive information about Trans Bharat Aviation’s services, operations, safety standards, booking processes, policies, and support systems. If you require additional assistance beyond what is listed here, our support team is always available to help.
General Information
What services does Trans Bharat Aviation offer?
We offer a wide range of aviation solutions, including charter flights, heli-pilgrimage tours, aerial work & survey operations, and aircraft maintenance, repair, and overhaul (MRO).
What sets your company apart from other aviation providers?
Our commitment to safety, precision, and customer experience, combined with highly trained crew, DGCA-compliant operations, and reliable ground support, makes us a trusted aviation partner.
Are your services available across India?
Yes. We operate in multiple regions across India, depending on regulatory permissions, weather conditions, and mission requirements.
Safety & Compliance
Are your aircraft safe?
Absolutely. All aircraft undergo routine checks, preventive maintenance, and inspections in compliance with DGCA and aviation standards. Our safety protocols meet the highest industry benchmarks.
How do you ensure the safety of your passengers and crew?
Safety is ensured through regular technical inspections, certified engineering practices, skilled pilots, continuous monitoring, and strict adherence to aviation regulations.
What protocols do you follow for aircraft maintenance?
Maintenance is performed according to DGCA-approved schedules, OEM guidelines, and detailed inspection cycles covering mechanical, electrical, avionics, and structural components.
Charter Services
Can I charter an aircraft for personal use?
Yes. We offer private helicopter charters for personal travel, weddings, events, business needs, political campaigns, medical emergencies, and more.
How can I book a charter?
You can submit a request through our website. We will assist you with aircraft availability, mission planning, and pricing.
What is the process for chartering an aircraft for corporate events?
Simply provide your travel route, schedule, and event requirements. Our team will tailor the charter plan, coordinate permissions, and ensure smooth corporate movement.
Do you provide international flights?
At present, we operate domestic helicopter services within India. International helicopter operations are not offered at this time.
Heli Pilgrimage
Which pilgrimage routes do you operate?
We operate routes such as Dodham, Chardham, Manimahesh, Narmada Parikrama Aerial Tour, and regional routes like Indore–Omkareshwar, Indore–Ujjain, and combined same-day Jyotirlinga trips.
Do your pilgrimage packages include VIP Darshan?
VIP Darshan is provided only in packages where it is explicitly mentioned. If not specified, it is not included.
Is ground transportation included at the temples?
Helipad-to-temple transfers are included only when clearly stated in the package details. If not mentioned, they are not part of the trip.
Aerial Work & Surveys
What aerial survey services do you provide?
We offer Lidar surveys, aerial inspection, mapping, corridor surveys, powerline and pipeline observation, aerial photography, disaster assessment, and environmental monitoring.
What industries can benefit from aerial surveys?
Government agencies, infrastructure developers, power utilities, environmental organizations, real estate firms, and engineering contractors regularly use our aerial survey solutions.
How accurate are Lidar surveys?
Our Lidar surveys produce high-density point-cloud data with exceptional accuracy, suitable for terrain modeling, DEM creation, and detailed planning.
Maintenance & Support
What aircraft maintenance services do you offer?
We offer scheduled and unscheduled maintenance, component overhaul, avionics checks, system diagnostics, structural inspections, and MRO support.
Can other operators use your MRO services?
Yes. Our MRO services are available to external operators subject to technical feasibility and scheduling.
How do I request maintenance assistance?
You can contact our technical support team or submit a service request through our website.
Booking, Payment and Cancellation
What is your cancellation policy?
Cancellations are subject to the terms listed on the booking policy page. Refunds follow the defined refund timeline and are processed after verification.
How do I reschedule my booking?
Rescheduling is possible depending on aircraft availability and operational feasibility. Contact customer support for assistance.
Which payment methods do you support?
Payments are processed through secure PCI-DSS-certified payment gateways.
Are payment gateway charges refundable?
No. Payment gateway and convenience charges are not refundable.
Further Assistance
How can I get more information about your services?
You may fill out the contact form on our website or reach out directly through our customer service numbers or email.
What should I do if I suspect fraudulent activity or fake bookings?
Bookings must be made only through the official Trans Bharat Aviation website. Report suspected fraud at cybercrime.gov.in or call 1930 (toll-free).